Hi [technician_name],

We are sorry to have to cancel your appointment for client [firstname] [lastname], on [appointment_date] for job number [job_number],

which was for the following products & services:

[product_list]

for [vehicle_make]  [vehicle_model]  [vehicle_year], license plate [vehicle_rego].

If you need any further information, please call us on 1300 480 883.

Warm regards,
Diamond Plate